Tag Archives: communication

Diagnosing Your Own “Communication Breakdown”

photo used by permission

In 1970, I began kindergarten in a small town in mid-southwest Oklahoma.  At the same time I was learning letters and running around in the aisle to avoid the swinging ping-pong paddle when our teacher got mad, Led Zeppelin released their now-classic hit, “Communication Breakdown.”  One of the more compelling lines in that song is: “Communication break-down….drives me in-sa-a-a-a-a-a-a-nnneeee!!!” Then cool riffs begin to play, and we’re rocking to the rhythm once again.

I have a love/hate relationship with that song.  I love the music.  The lyrics are way too real, however.  Every day I silently witness communication breakdowns and at times they really do drive the parties insane.

I heard a story on NPR yesterday over a gentleman who is trying desperately to instill some peace talks in the Middle East.  He said, “If the enemies can first agree on what is wrong, THEN we can begin making progress.”  That’s true, isn’t it?  If you are having a difficult time deciding exactly where you are struggling with communication, then you might feel lost in trying to improve things.

Therefore, I’ve decided to give you a bullet point list today…just a few things that tend to happen frequently when people have communication problems.  If you find yourself in this list, then perhaps you can find a way out: Continue reading Diagnosing Your Own “Communication Breakdown”

I Don’t Recommend Books, But If I DID… (Final Entry)

Kelly M. Roberts, MS, LMFT - Clinical Instructor, Oklahoma State University

Note – here are the links to my two former related posts: Introduction and entry number one: Two of the Big Three Basic Marital Challenges.  Follow up and entry number two: Sex and Intimacy Issues, and Developing Yourself as an Individual.

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I’ve managed three different state or national surveys asking individuals what they think the area is in which they need the most help for their relationship.  The answers?  Every single time, “Conflict Resolution” comes out as the number one response, and “Communication” comes out as number two.  Every. Single. Time.

When I talk to people about what they are thinking when they answer “Conflict Resolution,” their answers basically hone in on the first word: conflict.  They feel, sense, are engaged in, or really demonstrate (quite loudly) conflict in one way or another.  They’re not really thinking about “conflict” as a problem to be solved.  Rather, they’re thinking about the emotions, feelings and dynamics involved when conflict takes place. Is it this way for you?  How about someone you know who has talked about conflict resolution…or just conflict?  Are they thinking “find a solution,” or are they thinking, “I hate that we’re having conflict and wish it would stop or get better?”  Granted, many want solutions and sometimes they try so hard at reasoning or trying to find solutions that it creates even more conflict!  By and large, conflict feels horrible.  But it doesn’t have to be…

Let’s talk for a moment about “Communication,” the number two issue for the general population.  (Ha! I wrote “talk” about communication – smile).  How do you describe couple communication?  How do you describe GOOD and/or BAD couple communication?  Again, many if not most people initially gravitate toward what is NOT working for them when they try to communicate, as opposed to what they’d LIKE to see or be doing.  Like conflict resolution, people have emotions or feelings attached to memories or impressions of how they communicate with one another.  They want to feel good when they finish a conversation – instead of bad.

People try all sorts of things to make bad communication stop.  They avoid, they leave, they press harder, they pursue, they say the same things over with more intensity – because perhaps saying it again and harder will help?  However, much about how couples communicate is hard-wired into them from the beginning:  their personalities, their physiological or biological make-up, how they were raised and how they learned communication from their own families, etc.  So, when it comes down to it, sometimes couples are left with feelings of frustration, anger, disappointment, rejection, loneliness, invalidation, sadness or even defeat.  But they don’t have to be…

Continue reading I Don’t Recommend Books, But If I DID… (Final Entry)

Intent, Interpretation and Response: Anatomy of a Super-Sized Conflict

Let’s face it.  “Super sized” any-food is too much unless we’re talking about athletes, extremely physically active people or adolescent boys.  I once saw a six-foot, thin-as-a-rail boy down two super sized Mc-Meals without blinking an eye…his body was a consuming machine, growing nightly and amazing those around him daily.  But for most of us, the super sized phenomenon has resulted in a proverbial thunder thighs and badonk-a-donk butt plague gripping America by the cholesterol-packed veins.

But this essay isn’t about America’s battle of the bulge.  Rather, it’s about the something else that makes you feel like you’ve just eaten way too many calories and and you can’t shake the weight of what’s getting you down:  a super sized conflict with someone you love.

When someone begins eating healthy, the first thing they usually have to do is come to terms with what it is they are actually putting in their mouth.  Sometimes you look at a plate of food and it just doesn’t seem that 1200 calories are sitting there waiting for you to engage.  It’s the same thing with fights…people rarely understand how they started, the result is overwhelming and they feel as thought they bit off way more than they could chew.  And…frequently they experience physical symptoms like indigestion!

However, if you break down a Big Mac into all its parts, you can see what you’re getting yourself into. From the seventies we know this is…

Click photo to view the Big Mac "Two All Beef Patties..." commercial.

And, once you know what you’re getting into sometimes it seems easier to make choices that affect outcomes.  For a Big Mac, we could pull off the middle layer of bread, one of the patties, all of the sauce and have a moderately decent meal.  For fights, however, the ingredients are invisible.  Here’s the list:  feeling, action, intent, interpretation,  and response…FAIIR.  And, fair fighting is something the world could all use more of so we’ll stick with that acronym to help you remember our anatomy lesson.

Generally about this time in an article I would provide an example of an argument.  However, I think what I’d like you to do instead is think back to one you’ve had recently.  What was it about?  How did it start?  Got it in your head?  Okay…here’s the breakdown –

Feelings There are feelings surrounding every action, interpretation and response in an argument.  Identifying those feelings and being clear about them is the first order of business.  If you started it, what were you feeling?  Sometimes you have “feeling salad” wherein you have several at the same time.  Make sure and list them all.

Action Usually the feeling precedes the action; feelings are the propulsion, so to speak, for your move.  So, what did you do?  What action did you take?  Sometimes a fight is precipitated by feelings and the action becomes “shutting down.”  It doesn’t always have to be a forward-motion behavior.  It’s important to note, however, that there is always an intent for the action.

Intent Here is a major key for you – most all intentions within normal couple fights are positive.  It’s actually a positive thing to want to resolve an issue.  It’s a positive thing to want the fighting to stop.  It’s a positive thing to think you’re protecting someone’s feelings.  It’s a positive thing to try to change something that’s not working.  Even though your partner may not view your action as having a positive intent, it usually does…even if that intent is only to protect yourself because you’re feeling attacked.  That’s a positive action!  No one wants to feel attacked!

Interpretation The next part of the argument, however, is the interpretation.  In most every fight, the “intent” of one person is “interpreted” in a negative manner.  This is where the real problems lie.  A history of hurts pile up and so many times interpretations are based upon historical “sameness,” even if this fight is different.  Further, negative intents are often labeled (correctly) as “mind-reading.”  No human being can read minds, have ESP about another’s feelings, or judge what an intent really is…you’re just not that good.  Neither am I.  But over time, trust erodes when fights continue and it’s difficult to remember that your partner is a living, breathing, autonomous person with their own thoughts and feelings.  So, this is where you need to be the most cautious:  assumptions of negative intent are toxic.

Response You can tell where this is going now, right?  If you have an behavior that was feeling inspired, had a positive intent, but then a negative interpretation…the logical “response” would be to then counter with a behavior that is feeling inspired, has a positive intent, but will probably be negatively interpreted.  This is how humans, and for that matter pretty much most of the animal kingdom, are engineered.  And many times, we can’t even really identify where these fights began or how they ended.

If this type of escalation continues, it becomes super sized.  And before you know it, your relationship may have some pretty heavy baggage (thunder thighs) to slowly repair with healthier interactions.  However, the cool thing about healthier eating and exercise, AND about healthy communications and interactions, are that they make a difference immediately.  And both, over a longer period of time, can radically change your outlook on life.

Envisioning a relationship with healthy communication (clear, open and FAIIR dialogue) feels good doesn’t it?  As I think about it, I am experiencing absolutely NO indigestion!

(Now that you know the anatomy of a fight, follow THIS LINK to learn what you can do better to avoid some of that mess I just shared with you!)

After you do that, if you’re still not there…write us and we’ll get you more resources.  Thanks.